Safeguarding concern referral

• Ambulance report that Pat was left lying on the floor for several hours.
• There was unexplained bruising on Pat.
• Photographic evidence was taken.

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Planning meeting or phone call takes place

• Information received from the Ambulance Service
• Information received from the Accident and Emergency department
• Relevant professionals are present at the meeting or in the call
• Mental capacity assessment of Pat is carried out regarding safeguarding
• Family or advocate for Pat are included as Pat lacks mental capacity
• Consultation with all, including Pat, is carried
• An Enquiry action plan is developed
• A protection plal is developed

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Review

• A review of the enquiry action plan, and safety plan is carried out, with family, Pat and relevant professionals
• Agreement is reached as to whether further safeguarding is required or not

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Outcome

• Evidence indicated that Pat was at home for long periods of time without support
• There was no indication that harm was caused by the family
• Care Act Assessment and electronic alert system is provided to Pat, to reduce further risk of harm
• Family is supporting Pat with one visit per ay
• Close episode