What if I don’t agree with the outcome of my financial assessment?

You can contact us if you believe the outcome has been incorrectly calculated, or that we’ve used incorrect details about your finances.

Email fairer.charging@devon.gov.uk or phone 01392 384391 – phone line is open 9am to 1pm Monday to Friday (excluding bank holidays).

Write to:

Client Financial Services
Devon County Council
Room 180
County Hall
Topsham Road,
Exeter
EX2 4QD

Or phone 01392 384391 – phone line is open 9 am to 1pm Monday to Friday (excluding bank holidays).

We will acknowledge your enquiry within 10 working days and will contact you with a response as soon as we have investigated the issue.