How will residents and their families know what’s happening?
Residents and their families will be kept informed as investment decisions are made about individual homes, and as work progresses. We will use a range of methods to communicate so that individuals can choose how they want to be involved. Care home managers and their staff will decide how best to engage individual residents and their families, and we will support them to do this effectively in the way that best suits the home.Bookmark the permalink. ← Will there be development opportunities for staff through the process? E.g. opportunity to apply for outreach type work How will staff know what’s happening? →