How will staff be supported through change?

Our managers, team leaders and front line staff – including care workers, housekeepers, cooks and handypersons support residents and their families on a day-to-day basis. They will be informed and involved as investment decisions are taken and improvements or changes are proposed for their care homes.  This will support staff to communicate effectively with residents and families as part of their day to day work.

We will also provide support from HR, Learning and Development and other corporate services as appropriate to ensure staff have the right skills to fulfil their future roles – especially if they are changing to meet the needs of dementia specialist care homes.

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