Devon and Somerset

Faster broadband is on its way
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  • Latest news

    • UK Umbrella State Aid Granted by European Commission

      Broadband Delivery UK (the organisation responsible for delivering the £52 million of public funding for the Connecting Devon and Somerset Project) has been granted State Aid* clearance by the European Commission. This allows Broadband Delivery UK (BDUK) to approve local

    • BT Appointed Preferred Bidder for the Connecting Devon and Somerset Programme

      The Connecting Devon and Somerset (CDS) programme has announced that it has appointed BT as preferred bidder for the provision of superfast broadband across Devon and Somerset. The next stage of the project involves undertaking due diligence on the tender

    • Procurement Update

      As part of satisfying State Aid requirements, Connecting Devon and Somerset (CDS) is required to announce the launch of its invitation to tender (ITT) for the selection of its chosen supplier from the recent Framework arrangement set up by BDUK.

Your Experience

Dianne Verlaine – Holiday Cottage, Tamar Valley

Dianne Verlaine runs a holiday cottage business with her husband in the Tamar Valley. They responded to the survey because their business is severely hampered by a slow and unreliable broadband service.

Dianne used to be an IT project manager before setting up her Devon business and knows what she needs to make the business work. She says: “we rely on the internet for online queries, bookings and availability. Around 50% of our guests come from Europe and whilst they’re here they want to be able to keep in touch with family and friends at home, check their travel itineraries online, and if the weather is bad, maybe download a film to watch. Unfortunately, that would take about three days here, as at best we seem to get speeds of 1.2Mbps. If we’re online after 2pm, everything runs at a snail’s pace and it’s impossible to do any business at all. The service is also often down – we’ve been without broadband for three days before the service provider even acknowledged there was a problem. A good broadband service is vital to any business today, especially rural ones like ours. For us it’s also about providing our guests with a service they expect, and have come to take for granted in their home countries. My husband currently works in London Monday to Friday and would like to work from home a couple of days per week but this is impossible due to the poor response times during the afternoon.”

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