Keith – Trinity Ward of East Devon, Combpyne Rousdon
The position here in the Trinity Ward of East Devon has not changed (Combpyne Rousdon). Speed fluctuates up to 8-900Kbps so the joy of 2-5Mbps speeds are a dream. Our broadband connection has barely helped our business as the speed is still so slow, albeit better than dial up. The problem now is that virtually all online provision assumes that recipients (users) have fast broadband, so their websites are set up to transfer large packets of data over fast networks. With very slow broadband, we are in some cases worse off than three years ago when we had only dial up. The online world has simply moved on leaving dial up completely lost and low speed broadband trundling along trying to download (or upload).
As far as our businesses are concerned, we continually lose connections with the government sites we have to link with. For some aspects of our business, we have no choice but to communicate with government agency websites as that is the only acceptable communication link to that agency. We can spend hours or even days trying to submit data.
We have contemplated expanding the financial services aspect of one of our businesses but have decided against that option until we have a capable broadband service. The stress of trying to meet government deadlines for clients when the broadband is too slow is no longer tolerable.
The other aspect that may be relevant is the high cost of broadband provision. We use BT and note that if we had ‘superfast’ broadband, the costs of the connection would rise rapidly given that higher speeds means that we would use it much more and costs rocket. We already pay massively for line rentals and then broadband on top. The costs with BT are out of control. My view is that in the countryside, we desperately need a competitor to BT and its monopoly on land line supply of broadband. When we have satellite or an alternative supply to BT, costs and service might improve.