The appeal form and any other helpful documents for your case will be sent to the Appeals Committee and you before the hearing. We aim to hear your appeal within six weeks.
School transport appeals and complaints
If you have been turned down for transport or you are unhappy with the transport your child has been offered you can contact a transport coordination officer (TCO) who will discuss this with you.
If we can’t meet your request you can ask to appeal against the decision. To speak to a TCO about submitting an appeal please call 0345 155 1019.
Please note that it is preferable for all appeals to be submitted online as office bases are not fully staffed every day.