Working together to support families in Devon
About family hubs
Find out more about what family hubs are and who they are for.
Support for parents and carers
Community support services for parents and carers.
Contact family hubs
Submit a request for support or call our information line.
Accessing the service
The service will be moving to a single session approach, where families can receive immediate support and advice in a single session.
Our vision
Increasing support for families and ensuring families can access support within their local communities and in ways that are flexible.
More advice and support
Support for young people
Health services, information and advice for young people in Devon.
Early help
Find out more about what early help is and how you can get help (Devon Safeguarding Children Partnership website).
Report a child safety concern
How to report a concern about the safety or wellbeing of a child or young person (Devon Safeguarding Children Partnership website).
Frequently asked questions
More about how the family hubs service has changed
- Will the group I go to still be available?
Some group sessions that are currently delivered in family hub locations will change, with families who have complex needs being referred to other community-based services through the new system from April 2025.
However, while the service moves in-house to DCC, families will still be able to receive support with:
- Requests for support
- Household support fund
- Continuing access to existing groups run by the community where these continue to be run
- Continuing groups that will be run by DCC such as Step by Step and Lets Talk & Play
- Parental conflict programme
- Locality triage
- Will I still need to go to a community centre to access support?
Family hubs are a community-based service and over time you will see more and more local settings advertising family hub services. We also have our own dedicated family hub buildings, and you are welcome to drop-in when they are open:
Exeter and East
- Chestnut Nursery School, 3 Magnolia Avenue, Exeter, EX2 6DJ.
North and Mid
- Ilfracombe Family Hub, Marlborough Road, Ilfracombe, EX34 8JL.
- Bideford Bay Family Hub, Victoria Park, Kingsley Road, Bideford, EX39 2QQ.
South and West
- Newton Abbott Family Hub, Coronation Road, Newton Abbott, TQ12 1TX.
- South Hams Family Hub, Daisy Play Centre, Pathfields, Totnes, TQ9 5TZ.
- What if I have any questions?
If you have any questions about the Family Hubs service you still can contact us on the Family Hubs Advice Line, telephone 0800 538 5458 (Mon – Fri 10am – 4pm).