A wide range of data is gathered, analysed and interpreted to assess the performance of Devon County Council’s services. Performance information is reported to the Scrutiny Committees, Audit Committee, Health and Wellbeing Board and other committees.
In July 2024 the Cabinet agreed a new Corporate Performance Framework to help the Council to ensure it is providing value for money to residents and businesses. The benefits are:
- the ability to benchmark the Council’s performance against other similar areas, comparator local authorities
and the Office for Local Government’s (Oflog) metrics - availability of information to enable the economy, efficiency and effectiveness of services to be assessed
- the capability to identify weaknesses and areas for improvement
- support and complement to the management of risks
- support for joint working with partners and taking shared responsibility for outcomes
The Framework has drawn on best practice from across local government tailored to fit the Council’s needs and reflects the Council’s Operating Principles which were approved by Cabinet in March 2024.
It will provide the insight and evidence to inform a new Strategic Plan after the May 2025 local County Council election.
A Performance and Partnerships Directorate was established in June 2024 by bringing existing staff together to pool skills and expertise.