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Devon’s SEND Local Offer

We will develop better ways of working


The right service and support should be provided in a timely fashion and be flexible to meet the changing needs as the child grows. There should be a range of support for everyone who needs it so that no-one is dismissed because they ‘don’t reach threshold’ or are ‘too complex.

– A parent

We are committed to a more joined up system that doesn’t keep passing children and young people and their families around or referring them on

When this is achieved, you will see:​

  • that families can navigate the system successfully from early years to adulthood​
  • every service playing their part in supporting children and young people and ensuring that they don’t just pass on to the next service​
  • families experience high quality planning and provision from the most appropriate services​

We are committed to providing helpful support when children and young people are waiting for a service

When this is achieved, you will see:​

  • that children and young people and their families know what’s available to support them while they’re waiting for assessment​
  • an effective parent peer network​

We are committed to improving the Education, Health and Care assessment and review process to ensure better experiences and outcomes

When this is achieved, you will see:​

  • early and proactive action which prevents escalation of children’s needs​
  • good quality and quantified Education Health and Care Plans (EHCPs) which are clear, easy to understand and are driven by children’s voices​
  • an increase in collaborative working with parents, carers, children and young people to coproduce plans​

We are committed to strengthening the partnership with parent carers and professionals, alongside schools and the community so that children and young people’s needs are met at the earliest possible opportunity

When this is achieved, you will see:​

  • that services work together seamlessly to provide support for children and young people and their families​
  • that schools are effectively delivering Ordinarily Available Inclusive Provision (OAIP) that meets children’s needs
  • that families feedback a positive experience of the system

We will measure our performance against these commitments using:​​​

  • ​​​feedback from children and young people
  • feedback from parents and carers​
  • data showing an increase in the number of EHCPs issued within 20 weeks​
  • data showing a reduction in complaints received about SEND​
  • data showing a reduction in appeals to the SEND Tribunal​
  • data showing a reduction in waiting times for autism assessment

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