Please see below for further guidance which may help you login
To be able to login to the EHC Hub you must first be sent an invite to register.
For further information about registering to use the EHC Hub see the link below
Do you have more than one e-mail account?
You will only be able to access the Hub using the registered e-mail account.
Please make sure you are entering the correct one into the login screen
Is the password correct?
Unfortunately even if you are 100% sure that this is the password you entered on a rare occasion it still might not work.
If this happens just click reset Password You will then shortly receive an e-mail allowing you to setup a new one
Please check your junk/spam and deleted folders for this e-mail and if still not received add noreply@idoxgroup.com to your safe contacts
Please leave 15 minutes before trying to reset again
Have you forgotten your memorable passphrase?
This happens to everyone! Let us know and we can get this sorted for you.
If you included a space in your passphrase this will count as one of the characters so bear this in mind when entering each letter.
If the hint means nothing to you and you just can’t get in please either give us a call on 01392 380434 (option 2) or drop us a line at educationsystems@devon.gov.uk and we will reset this for you.
The next time you login you will have the option to setup this up again or use a different method.
Please see Registering on the EHC Hub for more info
New phone or text not received?
If you setup your security to be a text to your mobile and you no longer have access to the phone or the message just isn’t being received please either give us a call on 01392 380434 (option 2) or drop us a line at educationsystems@devon.gov.uk and we will reset this for you.
The next time you login you will have the option to setup this up again or use a different method.
Please see Registering on the EHC Hub for more info
App not sending the code?
Please either give us a call on 01392 380434 (option 2)or drop us a line at educationsystems@devon.gov.uk and we will reset this for you.
The next time you login you will have the option to setup this up again or use a different method Please see Registering on the EHC Hub for more info
Contact Us
We have a dedicated team who can help
Call : 01392 380434 (Option 2)
e-mail us on educationsystems@devon.gov.uk
Or complete the below form