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Coronavirus (COVID-19)

We would like to reassure you that we are closely monitoring the situation and working with the government and NHS.

For guidance on coronavirus and the latest information for Devon, visit Devon County Council’s coronavirus (COVID-19) advice pages.

Latest Update: Colleges, schools and childcare settings during the national lockdown

Education welfare and attendance

It is the responsibility of parents/carers to make sure that all their children of statutory school age are receiving an education.

We have commissioned Babcock LDP to monitor school attendance and to support schools in their efforts to raise school attendance. Their Education Welfare Service does this by encouraging schools to take a ‘whole school’ approach to attendance by, for example, rewarding pupils with excellent attendance or by holding attendance competitions between classes. The Service also accepts referrals about individual children where the school has concerns about their attendance.

Should you have any concerns about your child’s attendance or need support please contact the Education Welfare Service.

Further information about school attendance and absence can be found at GOV.UK.



Absence from school – fines and legal action

If your child has unauthorised absences from school, this could result in a school absence fine being issued. You can find out more about school absence fines as well as the other legal measures that can be taken at Absence from school – fines and legal action.

If you have received a school absence fine you can pay it online.

Pay a school absence fine

Alternatively, you can pay in the following ways:

By telephone: Payments are accepted by most major debit/credit card providers. Payments should be made by telephoning 01392 287223.

In person: You can pay with cash at:

Second Floor
Milford House
Pynes Hill

Do not send cash in the post.

By post: Postal Orders can be sent but must be dated according to your notice, and be received by the specified payment date.

Late or part payments cannot be accepted and no reminders will be sent.