E-Start guidelines and support
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Guidelines and support
Should you need help with E-Start please log a call by emailing estart@devon.gov.uk and we will deal with your query as soon as possible.
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Need an account setting up on E-Start
If you would like a new account set up or amended for a member of staff, the centre manager will need to request and authorise this request by filling in the E-Start User Account Request Form as below. This should then be emailed to estart@devon.gov.uk and we will arrange for new user training to take place before access and a username are granted. This ensures that staff receive appropriate support and training on the use of E-Start including awareness of their responsibilities under the Data Protection Act before having access to the system.
Training takes place on a monthly basis subject to demand.
All new users will need to complete a data protection form and these will be updated periodically.
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User guides and reporting guidelines
All centres are required to use the Monitoring Guidelines for Devon’s children’s centres which provide helpful information about the information that should be stored on E-Start and how information should be added to the database.
All Devon’s children’s centres are required to collect a basic set of information from those using their centres which includes all those fields on the registration form.
A concise Guide to Reporting from E-Start has been produced to give a summary of areas which centres would commonly like to report on.
The Event Categories List provides further information about adding events to E-Start.
Capita provide the following manuals which provide further reference information about E-Start:
- Further information