Council unable to receive incoming calls
Posted on: 28 April 2015
A fault at the BT Telephone Exchange in Exeter is affecting incoming calls to Devon County Council.
It is causing some problems with calls made to the Council’s direct dial numbers beginning ‘01392 38’.
The fault does not appear to have affected the Council’s Customer Service Centre contact numbers.
Those trying to contact the Council by phone today are being warned they may experience some difficulty getting through, and are advised to try emailing the person they are trying to contact as the Council’s internet systems remain unaffected.
A spokesperson for Devon County Council said: “A BT engineer is already on site, and the situation is being investigated. We appreciate your patience and understanding, and we will keep people updated during the day via our website, Facebook page, Twitter account and the Devon News Centre.