Managing the network
We are responsible for over 12,800 kilometres (8,000 miles) of road from major routes to narrow country lanes, the longest network in England.
We proactively manage the movement of traffic on the highway network. Our 24-hour service deals with incidents and emergencies affecting the highway network, monitors traffic and congestion on major routes, and plans our response to forecasted weather emergencies.
To do this we undertake:
• regular inspections to identify and repair safety issues
• regular surveys of the network to provide information on the condition
• routine cycles of general maintenance, such as gully emptying
• planned maintenance to drainage systems and ditches, minor road repairs, traffic signals, street lighting, road markings and signage
• Coordination of dates and timing of works to minimise disruption to traffic
• management and enforcement of parking restrictions
• supervision and enforcement of highway activities including works and events
However, we do not ignore the information that we receive. We will use this information to measure, benchmark and analyse our performance and to help plan our future works programmes and determine our priorities.
If you can’t find what you’re looking for please take a look at our help and support page where we’ve brought together the answers to our most commonly asked questions.