Care worker permits are issued digitally as e-permits that are valid for 12 months. These must be renewed annually. You will be issued with a time clock to identify you as a care worker. You must set your time of arrival each time you park and clearly display the clock on your dashboard where it can be easily seen throughout the time you are parked at your client or patient’s home.
By using the reference number on the permit, with your car registration details we can confirm your permit’s validity and whereabouts through your manager if we need to.
Further information about using the time clock permit and where it is valid and where it is not to be used is printed on the back. It is your responsibility to read and adhere to those conditions, update your e-permit details on the account if your car registration changes and renew your permit annually.
You must not use your permit:
- if you are not carrying out professional care and health worker duties in the home of a resident
- to park in resident only spaces in privately run car parks or care homes or when you park in areas where other parking enforcements apply
- in the County Hall car park or other DCC staff car park
- for commuting to and attending meetings at your base office or any office working, even if this allows you easier access to your vehicle to go on home visits
- for parking whilst out with your client or patient to attend an appointment or for other reasons, for example, shopping, taking out to lunch or fresh air
- for parking whilst collecting medicines or supplies or shopping on behalf of clients or patients, or on any personal business
- outside or in nearby streets close to the address of the organisation to whom this permit was issued whilst on duty and not at a client address
- in lieu of, or in addition to any resident parking scheme restrictions at the home of the permit user
- to park for longer than three hours at any single address or road, or alter the arrival time on your clock after three hours to extend your period of parking further
How to set up and manage your account
Please see the following guide for instructions on what happens after application and how to set up and manage your account easily and effectively.
For any other frequently asked questions not answered in the guide, or for a fully accessible version in Word, please email us at careandhealthpermits@devon.gov.uk.
For IT support using MiPermit, please call MiPermit on 0345 520 7007 or email help@mipermit.com.