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Annual Report 2024

Operating principles


Image to represent the 6 operating principles

Everything the Council does is based on six operating principles:

  • Governance and assurance

    Governance and assuranceEnsuring grip and control aligned to the Council’s Governance review, ensuring that we are resilient, safe and compliant.

  • Financial sustainability

    To ensure delivery of the Council’s agreed savings plans, monitor spend and evidence best value in everything we do.

  • People First

    Embedding the Council’s People Strategy to create a culture that supports and enables high performance, helping us to become a trusted, inclusive and innovative council.

  • Partnerships

    Collaborating with partners in health, other local authorities and blue light services as well as central government departments and the private sector. Being clear on roles and accountability with our partners.

  • Digital self-service

    To maximise the use of technology to improve access to services and information, to reduce cost and operate more efficiently.

  • Evidence informed

    Using data to inform decision making and improve performance.


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