
The referral process
Example service user journey
Referral
Sharon has complex mental health, social and emotional needs impacting her ability to meet her needs [?]. Sharon has been referred to the Devon Partnership Trust (DPT) referral pathway to notify her of the need for s117 planning for her discharge from hospital.
↓
First contact and assessment
The AMHSC Team and the key worker from the CMHT[?] arrange a joint meeting with Sharon, her IMHA [?] and her ward Multidisciplinary team to start assessments. Discuss Sharon’s experiences, triggers, and current oping mechanisms, her goals, outcomes [?] and what she feels she would want in place.
↓
Support planning
Together establish goals such as reducing anxiety episodes from daily to once a week. Outline steps Sharon and informal networks can take to manage this. Map out together how additional support services would support to meet Sharon’s needs, goals and outcomes [?].
↓
Review
Meet with Sharon [after] 6 weeks post discharge with the key worker to review the plan and how the support is working to agree if any changes are required. As there is a change and continued work needed to reduce anxiety episodes a [further?] review is completed at 12 weeks. Although the support has reduced the ongoing support is stable and an annual review activity is requested.
Download pathway graphic
Pathway to Adult Mental Health Social Care graphic
Graphic illustrating the pathway for referrals into Adult Mental Health Social Care support.