Here you can find our policies and procedures, and further links to the guidance and legal requirements which govern how we work.
You can print them off and keep them for reference or to give to people without internet access, but always print off a new copy when needed to be sure you are using the most up-to-date information.
DCC staff can find further guidance on our staff intranet.
Promoting independence
Promoting independence’ means enabling as many residents as possible to stay healthy and active in their communities for as long as possible with the minimal necessary reliance on publicly funded health and care services. Independence is enabled through personal resilience and resourcefulness, strong family and social relationships, and access to community opportunities and support. This policy sets out how Devon County Council will support people in a way that promotes their independence.
First contact and identifying needs
- Eligibility policy
- Independent advocacy policy statement
- Mental Capacity Act policy
- How we will support you to access transport
- Service Responsibility Protocol
- Accessible Information Standard
Charging and financial assessment
- Charging policy for community based care services
- Charging policy for residential and nursing care services
- Financial top-ups policy
- Deferred Payment Agreement policy
Person-centred care and support planning
- Carers policy statement
- Fair and affordable care policy
- Fair and affordable care policy (easy read version)
- Protection of property policy
- Personal budgets
- Direct Payments
Moving between areas: inter-local authority and cross-border issues
More information on national legislation and local authority duties relating to this area can be found in Chapters 19 to 21 of the Care Act Statutory Guidance
Adult safeguarding
Equality duties
Prison Buddy Support scheme
Other policies
- Acts of Parliament and national legislation
- Adult Social Care Policy framework
- Aftercare under Section 117 of the Mental Health Act
- Community equipment provision in care homes
- Complaints
- Department of Health Care Act factsheets
- Extra care housing commissioning strategy 2010
- Extra care housing needs analysis refresh 2015
- Guidance on appointeeship, power of attorney and court of protection receivership
- Intermediate care guidance
- NHS continuing healthcare
- Quality and safety of commissioned services
- Record handling, management and retention
- Recording ethnic origin of users and carers
- Research governance
- Use of warning indicators on social care records
Joint commissioning strategies
- Living Well with Autism: A Joint Commissioning Stategy for Devon and Torbay
- A mental health commissioning strategy for Devon, Plymouth and Torbay 2014-2017
- Living well with a learning disability in Devon 2014-2017: draft strategy
- Living well with dementia in Devon – making progress 2014-2016
- Carers in Devon: joint strategy 2014-2019
