Our policies
Here you can find our policies and procedures, and further links to the guidance and legal requirements which govern how we work.
You can print them off and keep them for reference or give them to people without internet access, but always print off a new copy when needed to be sure you are using the most up-to-date information.
Devon County Council has an anti-racism framework that describes what it is doing now and in the medium and long term to address racism in the workplace and community, and to become an anti-racist organisation. Its intended outcome is to ensure everyone in Devon is safe, well and thriving. This is the context for how our policies are delivered. In Integrated Adult Social Care we also have guidance for our managers and staff that supports Devon County Council’s commitment to anti-racist practice and a zero-tolerance approach to racism towards our staff, and staff of agencies we commission.
For further information about our policies please contact James Martin, Policy Manager. Email james.martin@devon.gov.uk.
Promoting independence
Promoting independence’ means enabling as many residents as possible to stay healthy and active in their communities for as long as possible with the minimal necessary reliance on publicly funded health and care services. Independence is enabled through personal resilience and resourcefulness, strong family and social relationships, and access to community opportunities and support. This policy sets out how Devon County Council will support people in a way that promotes their independence.
First contact and identifying needs
- Eligibility policy for adult care and support
- Independent advocacy policy statement
- Mental Capacity Act Policy
- Deprivation of Liberty Safeguards (DoLS) Policy and Practice Guidance
- How we will support you to travel to social care support and services
- Service Responsibility Protocol
- Accessible Information Standard
- Data protection – guidance
- Providing information in alternative formats and communication support
Charging and financial assessment
- Charging policy for community based care services
- Charging policy for residential and nursing care services
- Financial top-ups policy
- Deferred Payment Agreement policy
Person-centred care and support planning
- Carers policy statement
- Fair and affordable care policy
- Fair and affordable care policy (easy read version)
- Protection of property policy
- Personal budgets
- Direct Payments
- Direct Payments for Equipment and Adaptations
- Choice in Care policy
- Policy on support and arrangements for people funding part or all of their care
- Short Term Support to Maintain or Regain Independence (Intermediate Care) policy
Moving between areas: Inter-local authority and cross-border issues
More information on national legislation and local authority duties relating to this area can be found in Chapters 19 to 21 of the Care Act Statutory Guidance
Adult safeguarding
Equality duties
Prison Buddy Support scheme
Quality
Other policies
- Adult Social Care Policy framework
- Aftercare under Section 117 of the Mental Health Act
- Community equipment provision in care homes
- Complaints
- Department of Health Care Act factsheets
- Guidance on appointeeship, power of attorney and court of protection receivership
- NHS continuing healthcare
- Unacceptable customer behaviour
