The Patient Advice and Liaison Service (PALS) provided by the NHS offers confidential advice, support and information on health-related matters. PALS can help you with health-related questions and how you can more involved in your own healthcare. They can also provide information about support groups outside the NHS.
PALS can also help resolve concerns or problems when you’re using the NHS, or provide information about the NHS complaints procedure, including how to get independent help if you want to make a complaint.
Find your local PALS
Which PALS service you need depends on where in Devon you live.
Eastern and Northern Devon
The Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust merged in 2022, to form the Royal Devon University Healthcare NHS Foundation Trust.
Patients, relatives or carers might want to turn to someone at the Royal Devon Patient Advice and Liaison Service for help, advice or support.
Torbay and South Devon
Plymouth
The team can be accessed through the Welcome Centre which is located on the main concourse Level 6 Derriford Hospital. Alternatively you can visit the Patient Services Office on level 7 Derriford Hospital.
You can also search for PALS services in other areas on the NHS website