If you do not speak English
If you do not speak English, ask for an interpreter. We can provide access to a telephone interpreter.
British Sign Language
British Sign Language users can contact us using an online interpreter who will relay your conversation with an appropriate member of Devon County Council staff, and then sign back to you their response to your questions.
Contact us through a sign language interpreter
There are a variety of ways you can contact Devon County Council Adult Social Care Team
1. Individuals and carers receiving or giving an update
If you know the name of the worker involved in your support, please call 01392 383000 and say their name. If you do not have an allocated worker, please contact Adult Social Care Teams on 0345 155 1007
2. Individuals and carers new to Adult social care
Why not try our Self-Help/ Assessment Tool?
By answering some quick questions about your current situation, the self-help tool will direct you towards information, advice and services that could help you to live independently and improve your life, completion of the self-help tool will determine if you need a self-assessment to get further support from adult social care teams.
The self-help tool is not what you need and you’d like to speak to someone please contact Adult Social Care Teams on:
0345 155 1007 – you will be presented with a number of options:
- Your first option will be to select your local team based on where you live (see below as a guide)
- Your second set of options will guide you to the relevant social care team.
Other contact details for Devon County Council
If you live in the following areas please select the Care Direct Plus Northern team
- Barnstaple
- Bideford/Northam
- Braunton
- Great Torrington
- Holsworthy
- Ilfracombe
- Lynton/Lynmouth
- South Molton
If you live in the following areas please select the Care Direct Plus Eastern team
- Axminster
- Crediton
- Cullompton
- Exeter
- Exmouth
- Honiton
- Moretonhampstead
- Okehampton
- Ottery St Mary
- Seaton
- Sidmouth
- Tiverton
If you live in the following areas please select the Care Direct Plus Southern team
- Ashburton/Buckfastleigh
- Dartmouth
- Dawlish
- Ivybridge
- Kingsbridge
- Newton Abbot
- Tavistock
- Teignmouth
- Totnes
Paying for care – Client financial services
- by email: fairer.charging@devon.gov.uk
- by phone 01392 384391 – phone line is open 9 am to 1pm Monday to Friday (excluding bank holidays).
- Or call 01392 383 000 – and say “Client Financial Services” or “Charging for Care”