I attended the centre for my appointment with my wife and sister-in-law who are carers for me. I was met by the Occupational Therapist who did not rush us, answered all our questions, took time to test me on the walkers until we arrived at the most suitable model. The whole appointment boosted my confidence and will to improve and use new equipment.
First class, great to be given truly independent information
Really helpful advice, good communication skills. Information and advice made accessible without being patronised
A very important service. Great to try equipment which has reassured me
Thank you very much for your email and information regarding profiling beds. It is a minefield knowing what to buy so I appreciate the information you have given me
We came to the ILC a few weeks ago and found it so helpful. It was wonderful to try out all the walking aids and I have now bought myself a walker
So, so, very grateful for the time and advice. Tremendously appreciative of your patience and knowledge. It was a lot to take in and I was very grateful that I had someone with me who could listen to the advice given. It was good to have the “buying guides” to take away and read later, as was the recommended suppliers list. I came away with lots to think about and, just as importantly, what would not work for me. I have felt rather overwhelmed by my condition, hospital appointments, therapists, physios, etc, etc, but felt less “disabled” after this appointment and more upbeat due to the help/advice given; knowing that there are things that could help me. I would not hesitate to recommend this service to anyone who needs a guiding hand. Thank you again.
I always find the service to be excellent, helpful, kind and friendly. I was able to look at and try equipment without pressure and have been given excellent advice. All staff were professional and made me feel at ease. Thank you.
Gave lots of good ideas on technologies for my mother to try and relieve anxiety and also other people to contact for advice and support.