Learn about the problem
- How do services feel for people using them and working in them?
- What is the system and how is it currently working?
- Why these things are happening?
For us to be able to do what matters we need to learn what matters. We are doing this by using a different approach to changing the way we work.
Our principles
These are the current principles we are using to help us to do the work well
This is a learning process, so more principles will be added as we learn more about what works.
The method we are following has four stages: understand, proof of concept, prototype and make normal. This approach is iterative. We will keep going back to get more understanding and starting the process again – constantly looking for ways to learn more and improve the way we work.
Learn about the problem
Learn what is possible and effective
Learn what is efficient
Learn what is sustainable
Contact email
customer@devon.gov.ukContact number
0345 155 1015