Accessibility for allBack home

Do you find bus and train services difficult to use, or are they not available in your area?  These pages will help you find information which may make getting from A to B that little bit easier.

Community Transport

Community Transport is provided by a network of voluntary organisations that help people get to the shops, services, medical appointments or leisure activities where no alternative or suitable transport is available. This may be because of rural seclusion, or for disabled or elderly passengers who cannot access or use public transport.  Visit our pages on Ring & Ride, Shopmobility, Community Car Schemes, Community Buses, Wheels 2 Work and Fare Cars to find out more.

For information on how you can travel to and from the hospitals in Devon, as well as advice on how to choose the best transport option for you, visit our travelling to hospital or healthcare appointments pages.

Use public transport confidently

The Devon Access Wallet scheme is designed to help make journeys by bus or train in Devon easier and give people the support and confidence to travel independently. The scheme is primarily for people with communication or learning difficulties, deaf people and those whose first language is not English.

For more information, including how to apply for a wallet, please visit the Devon Access Wallet pages.

Information for blind and visually impaired passengers

Bus and train drivers or staff are expected to advise you of their service number and destination, and to call out your destinations on arrival (remember to ask them to do so). They must also accept trained assistance dogs without limit and ensure that destination displays are illuminated during the hours of darkness.

Using wheelchairs and powered wheelchairs on buses

Devon has an increasing number of easy access low-floor buses that can accommodate wheelchairs. These buses have ramps and an on-board wheelchair parking area. Most of the services connecting the major towns across the county operate easy access buses where possible, including the Exeter bus network.

Stagecoach Southwest offer a helpdesk service (tel 01392 42 77 11), which you can contact to find out if a particular bus service operates easy access vehicles and to check that your wheelchair does not exceed National Reference dimensions (currently 1200mm long and 700mm wide). Contact details for other operators are on our bus operators page.

More information on the regulations regarding accessibility on public transport can be found on the Department for Transport website.