Case studies and testimonials
In June 2018, our ongoing commitment to providing a class leading service with a strong customer focus was reconfirmed with nationally recognised accreditation for Customer Service Excellence. Meeting the needs of customers is a key marker of our success and our Customer Engagement Strategy helps us monitor our progress better in this area.
We will be able to make some savings in time as a result of information that has come from our audit. It was also particularly helpful to have confirmation that we are able to reduce some of the paperwork we were doing. We were very happy with the way the Auditor conducted the audit and how clear and easy to understand the feedback session was.
Feedback and suggestions
We trust that the services we provide meet the needs of you and your organisation. A minimum level of audit is required under legislation and many areas of work we cover are governed by legislation and Codes of Practice. Within those constraints we are happy to consider suggestions which our clients may have relating to the services we provide. If you have any feedback or suggestions please let us know. Give us full details of your suggestion and the perceived advantages and benefits.Submit a suggestion