Case studies and testimonials
In June 2018, our ongoing commitment to providing a class leading service with a strong customer focus was reconfirmed with nationally recognised accreditation for Customer Service Excellence. Meeting the needs of customers is a key marker of our success and our Customer Engagement Strategy helps us monitor our progress better in this area.
It was great that the auditor had a good understanding of the legislation. The Auditors regular and open communication was brilliant. Several useful improvement recommendations were made that will improve our deliverables. The audit was a good experience.
The audit was carried out very well and we were happy with the manner of our auditor. It added value in that it made us realise that most of our systems are working well and we can improve on the ones that aren’t.
The Auditor was very knowledgeable and supportive in his approach, thank you. It was particularly helpful being able to have a good discussion about various school finance & management issues during the audit. The audit added value in that some helpful suggestions were made. Overall very positive.
The audit provided valuable guidance and discussion about the financial systems in place and how to improve the audit trail. Discussion about alternative financial systems was particularly helpful.
The planning ensured it was very clear and easy to know what was expected. The Auditor was very knowledgeable and sign posted us to lots of information that is sometimes hard to find. Felt the report was very good with clear recommendations. The audit added value, particularly in that we received new ideas and suggestions as to how to do things in a different way.
Feedback and suggestions
We trust that the services we provide meet the needs of you and your organisation. A minimum level of audit is required under legislation and many areas of work we cover are governed by legislation and Codes of Practice. Within those constraints we are happy to consider suggestions which our clients may have relating to the services we provide. If you have any feedback or suggestions please let us know. Give us full details of your suggestion and the perceived advantages and benefits.Submit a suggestion